Keeping your customer happy is the most fundamental marketing initiative you can launch.

Franchise entrepreneur Gina Carr joins me on this segment of The Smallbiz Brain. Gina is a franchising entrepreneur with a strong interest in helping communities and their businesses grow.

On this segment I interview Jim Belanger, president of Gamer Doc Video Games. Jim is a veteran of the Franchise industry with a wealth of experience. having lead companies such as Burger King, Rent A Center, Play N Trade and others.

I spoke with Terry Bean, who is growing both a networking training/development firm and a career as a public speaker/author.

Steve Mullen is an expert in PR and most specifically, “SEO PR” where he leverages his knowledge of search online into effective public relations strategies for his clients.

When it comes to marketing in the 21st century, no body does it better them Viral Marketing strategies David Meerman Scott. Viral marketing success.

In this episode Kathie Nelson and I discuss the matters relating to starting a small business. Kathie shares her unique insights about what challenges come up for entrepreneurs and how to frame the issues. We also talked about different models available to solo-preneurs and how best to grow a business.

I interviewed Meny Hoffman, a prolific and talented entrepreneur who create three companies that help small businesses.

Changing the way people relate across the planet might seem like an unreasonable goal to set. But for extraordinary entrepreneurs like Ron Sukenick and Joe Newman, it’s a way of thinking and a commitment they’re not letting go of.

William Patterson of the Baron’s Son and I discuss how to overcome Financial Psychological barriers.