Our guest on this segment is an expert Business Analyst and Consultant Author, Speaker, Radio Talk Show Host, Columnist, and Radical Sales and Marketing Professional. Tom Marquardt, The Profit Repairman helps small businesses start up, grow up, turnaround, survive and succeed. His new book is entitled, MY LITTLE BLACK BOOK TO SUCCESS.

Katie K. Snapp comes from a corporate business environment and technical production, where the daily grind was less than inspiring, until she found the hidden secrets in transforming work into creative prospecting. After leaving the engineering world 21 years ago, she became a Leadership Performance Coach and a nationwide speaker. She thrives in interacting with groups and training teams to be more productive while having fun.

In this segment, we’re joined by Charles Duhigg, reporter for the New York Times, and the author of the “Golden Opportunities“series, which began in December 2006 and for which he received numerous awards including the George Polk Award, the Sidney Hillman Award, the Scripps Howard National Journalism Award, the Society of American Business Editors and Writers and several others.

Jerry Straks says that most businesses are over-managed and under-led. He’s a speaker, author, certified professional coach and leadership consultant.

Our guest on this segment is an expert presenter, writer, consultant and speaker on the topic of franchising. Joel Libava is the “Franchise Expert In Residence” and columnist for the award winning Small Business Trends website, and over at the OPEN FORUM by American Express blog, joining other small business experts like Guy Kawasaki, John Battelle, and Anita Campbell.Joel is also the franchise-expert source for The Wall Street Journal, Entrepreneur Magazine, MSNBC.com, Bottom Line Personal and Crain’s.

Our guest on this edition of The Smallbiz Brain learned everything he knows about people, service and sales on the restaurant floor. If you’re in sales—Stefan Lubinski is your new best friend. After more than a decade in service industries—-he understands the challenging nuances of the sales process in a way that is uniquely his own.

Our guest on this segment of the Smallbiz Brain says that if your business needs financing, don’t be afraid of credit cards. Darrell Hornabacher is a co-founder of Midas Financial. The company has successfully secured funding for clients in excess of $250mm since 2005. They’re experts in all types of capitall infusion for business.

In my interview with Lanny Goodman, he describes his unique and groundbreaking system for completely changing the relationship of business owners to the operation of their business.

Sramana Mitra has worked in technology, and she’s worked in consumer fashion. She’s founded 3 companies in her life, and has served many others as a Strategic Consultant.
She’s a contributor to The Wall Street Journal, writes a weekly column for Forbes, and strategy blog is syndicated by Seeking Alpha, Yahoo! Finance, ReadWriteWeb, Cadwire, Emergic, GigaOm, TheStreet.com and many others.
Today—Sramana is on a mission to encourage entrepreneurship at all levels. She says that we need to create jobs, jobs are created by entrepreneurs, and on a global scale, we need to really move the needle on entrepreneurship.

As part of her effort to foster entrepreneurship, Sramana has recently written a book entitled, Entrepreneur Journeys.

Craig James joins us to share how he found an unmet need in the small business arena and then designed a system to help that segment with sales training.