If you’re curious about communication, you’re in for a real treat…Our guest on this segment of the Smallbiz brain is an author, marketing expert, consultant and host of The Greater Voice talk radio show. Susan F. Benjamin reaches thousands of listeners throughout the world each week. Her own pieces have appeared in newspapers including USA Today, The Miami Herald, The Chicago Tribune, The New York Daily News, and hundreds of others.

Evan Sohn has been involved with the sales and marketing sides of technology, such startups include since 1989, starting in mobile computing, followed by Wi Fi securities, instant messaging and has recently launched SalesConx.com.

This segment features a discussion with Rene Godefroy, as he shares his unbelievable story of coming to the United States from a poor village in Haiti, and his adventure that led to being a celebrated author and motivational speaker for corporations and events nationwide.

Keeping your customer happy is the most fundamental marketing initiative you can launch.

My guests, Jay Deragon and Carter F Smith co authored the book, The Emergence of the Relationship Economy is a book that all networkers and relationship builders need to read. Two of the 4 authors share their passion for the social networking that’s taking place.

Franchise entrepreneur Gina Carr joins me on this segment of The Smallbiz Brain. Gina is a franchising entrepreneur with a strong interest in helping communities and their businesses grow.

I spoke with Terry Bean, who is growing both a networking training/development firm and a career as a public speaker/author.

David Houle is futurist, a guy that can see around the corner. He helps businesses navigate the state of constant change we are now in…called The Shift Age.

Our guest on this segment of The Smallbiz Brain is an expert in the area of understanding and designing online customers needs and experience. Ryan Donahue was a founding member of the PayPal design and user research group, and played a key role in defining the customer experience for many of PayPal’s most successful products.

Recently, Ryan launched a new company—-he’s the founder of Hour Town, a unique, integrated online scheduling and marketing software platform for small business.

Joining us online to tell us more about this new line of services is Ryan Donahue, founder of Hour Town….

Steve Mullen is an expert in PR and most specifically, “SEO PR” where he leverages his knowledge of search online into effective public relations strategies for his clients.