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Making Business Work Better: Kim Whiting

posted by Mike Mirau on Jan 22, 2008 | Comments (22) | Permalink | Trackback URL

photo of Kim Whiting

Kim Whiting is the owner of Pappy’s Pet Lodge. Pappy’s is one of the fastest growing pet care organizations in the DFW metroplex. Pappy’s has 3 locations with 30 people and services over 7000 clients. Kim has a background in the hospitality industry and was able to marry her experience with her love for animals into a business that has seen tremendous growth and success. Pappy’s has been recognized as the best pet facility in Dallas by “D” magazine has been featured nationally on different network shows including ABC World News. Kim is also very active in local organizations including the Junior League, Rotary, Plano Chamber of Commerce, and numerous pet rescue groups.

Kim talks about starting the business, some of the challenges of taking a concept and turning it into reality. Kim talks about the issues of dealing with employees, growing the business and plans to turn her business into a franchise. Kim provides some helpful insights into working with a coach and key things to consider when starting a business.


FILED IN: Advertising, Branding, Communication, Entrepreneurship, Franchising, Management, Project Management, Marketing, Podcast, Productivity, Sales, Starting Your Business

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  17. Pet lovers have nothing to worry about until Kim Whiting’s services are there.Giving services to 7000 client’s is not a small job, and this proves that she has really been a successful business lady who is running her company quite positively.

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  19. I haven’t gone to check them out tho. I have gone to afew in the area and I worked at PetSmart petshotel. The best thing to do, is go visit. People will be coming and checking out their dogs where you can talk to the owners. See if you can take a tour of the facility, sometimes you can’t because of safety reasons. Petshotel did unless the person really pushed for it. Check for clean kennels, smell, stressed out dogs. I did notice there were webcams so that you can check on your dog. I like that idea as it makes them more aware. I use to take my dogs to the Petshotel, but I stopped taking them.

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