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The Smallbiz Brain: Karen Owens

posted by David Wolf on Feb 11, 2008 | Comments (1) | Permalink | Trackback URL

Karen Owens started BTS Cruise and Tour simply because she loves cruising. Learn about her challenges and successes in shaping her business over the years.

I spoke with Karen about how she works with her clients. She explained that she is not an “order taker”, but rather a true consultant that helps make her most effective in the business.

Karen talks about how she started the business from the start which was originally a franchise model. Later, she dumped the franchise piece and continued working as an independent operators to build the business.


FILED IN: Advertising, Entrepreneurship, Franchising, Marketing, Sales, Starting Your Business

Comments & Trackbacks

  1. Vacation cruise is one thing, but cruising all the time as a job away from the land and family is something else. But i’m sure some people enjoy it

    Posted by Discount Cruises on Jun 26, 2008 at 07:58 AM

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